Who needs this?
Applicable to everyone, whether you are a registered user or an existing member.
When would I need this?
If you wish to pay for membership or to pay for other fees or charges. The charges are known as Payment Plans.
You have to first subscribe to these Payment Plans in order to pay for them.
Why would I need to do this?
ALL payments must be subscribed through the website, even though you will be paying in cash or by bank transfer or paypal or even giving your money personally to some Committee members. This is so that there is a paper trail and that we can activate your subscriptions automatically.
How do I view the Payment Plans?
You will have to login first before you can do anything. Once you have login, it will appear under My Menu / To Subscribe (Fee Payment)
Why is the Payment Plan that I am after, not shown?
Some Payment Plans are only available for a limited time. They may have expired and have been removed.
Some Payment Plans are only available (visible) to registered users and some to members.
For example, the Competition Fee Payment Plan is only available to members (as you have to be a member in order to participate in the mid-week competition). Hence in order to see and subscribed to these plans, you have to become a member first. Once you are a member, you will automatically see them.
How do I pay for Membership or Other Fees?
Login.
Got to My Menu / To Subscribe (Fee Payment)
Here you will see the Payment Plans. Payment Plans are the various fee payments that you can subscribe to. There is a description of what each Payment Plans are under their heading. For example, one of the Payment Plans is known as Membership, with its description below.
There are two buttons within each Payment Plan: Offline-Payment, and Paypal. If you have a Paypal account, click on the Paypal button to pay by it. If you wish to pay differently, e.g by cash or by bank transfer, or by cheque, click on the Offline Payment. There is no facility to pay by credit card.
What happened when I click on the payment buttons?
When you click on one of the payment buttons (Offline-Payment or PayPal) on one of the Payment Plans, you have indicated to us that:
1. you wish to pay (subscribe) for this particular fee/charges
2. you chose this method of payment.
Clicking on the payment buttons do not automatically deduct any money as yet. Hence go ahead and click on one of them to test.
What happened when I click on Offline-Payment button?
When you click on Offline-Payment button, it takes you to the description and the cost for this Payment Plan. Click Continue and it will take you to CheckOut. You have now subscribed to this Payment Plan but have not paid yet,
Within the Checkout page, the banking details of Tennis Sydney are given. Make a note of them and transfer the said amount from your bank account to Tennis Sydney's bank account when you can. Remember to put your phone number as the reference number so that we can cross-check when the amount is shown up in Tennis Sydney's bank statement.
What happened when I click on PayPal button?
When you click on PayPal button, it takes you to the description and the cost for this Payment Plan. Click Continue and it will take you to CheckOut. You have now subscribed to this Payment Plan but have not paid yet. When you click CheckOut, it will take you out of Tennis Sydney website, to a secured PayPal site where you would give your PayPal login and password and follow its instruction to pay for it. No information is kept of your PayPal details.
What happened after I have click on the payment buttons?
With Offline-Payment, we will have to check our bank statement periodically and to cross-check your mobile number so that we know who paid what. Then we have to activate your subscriptions on the website. Once that is done, it will be shown that you have subscribed and paid for that particular Payment Plan.
With PayPal, once paypal approves your payment, it automatically activate your subscription and it will be shown that you have subscribed and paid for that particular Payment Plan.
How do I know that I have been activated?
You can check what you have previously subscribed to or whether your current subscription has been activated. Got to My Menu / My Subscription
There you get two tags - the Overview, and Invoices.
The default page shows the Overview which shows all the previous Payment Plans that you have approved and paid for.
Invoices showed you both the Payment Plans that you have paid for and those still awaiting action. If you have not paid for them yet, press pay and following the instructions. If you have already paid for them, check again after a few days as it will be activated once the funds is cleared. If you were just testing the Payment plans, you can press cancel to get rid of those that you have no intention to pay for, or were duplicates.
